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SaurWater Well Services:Choose Well,Choose Us!“Saur Water Well Service is the best well service in the whole Comal County, TX area. I have used others in the past that were adequate, but Clayton and his crew go above and beyond in every aspect.” — John B. , customerBy Sally KalosC Clayton Saur, (pronounced sour) a proud 1994 graduate of Smithson Valley High School from the Bulverde-Spring Branch area, has deep roots in the water well business, a trade he entered through his father’s influence. “My dad, HL Saur, started in the water well business in 1971,”Clayton recalls. From a young age, Clayton accompanied his father to work, gradually learning the trade by handling tools and assisting on jobs. This early exposure led him naturally into the profession shortly after his high school graduation when he was recruited by his father’s former employer. Clayton was highly influenced by his dad and MarvinUecker Jr, original owner of Spring Branch Repair.Janet Saur, co-owner & operations manager, Clayton Saur, owner & operator and Roger Kneese, technican.Now, with over 30 years of experience, Clayton celebrated the second anniversary of his own business, Saur Water Well Service, launched on October 1, 2022. Alongside him in the business are Roger Kneese, a technician with over 25 years of experience, and his wife, Janet Saur, co-owner and office manager.Saur Water Well Service offers comprehensive solutions for water well systems, including water storage installations, water analysis, well inspections and chlorination, submersible pump repair, and more. While they do not engage in drilling new wells, they specialize in overhauling and maintaining existing systems, often stepping in when other businesses have installed a well to optimize and repair the setup.Challenges in the Hill Country, where water wells often can’t meet the demand of high usage, are frequent concerns for Clayton. “People used to city water don’t realize that a well might not keep up with continuous use,” he says, highlighting the need for careful water management, especially for properties with large irrigation needs. To address these challenges, Clayton recommends water storage solutions that allow for a sustainable supply during peak usage times.Saur Water Well Service takes pride in customer satisfaction.Being in the water well business is not just a duty but a passion for Clayton. “I love this work because it allows me to meet incredible people and visit amazing places, many of which are sprawling ranches where I get to see the world in its natural beauty,” he shares. His work takes him across diverse landscapes, offering unique encounters and experiences that enrich his personal and professional life.Moreover, Saur Water Well Service takes pride in their accessibility and customer service, offering text and FaceTime consultations to diagnose issues or guide clients through simple fixes, a service that distinguishes them in the field. “When it comes to after hour calls, texting is the best way to reach us or leave a message and we will return your call the following day,” Janet says, emphasizing their commitment to being available for their clients whenever needed.Clayton’s commitment to his community goes beyond simply providing water well services. The company actively participates in local causes, supporting local schools, animal shelters, and community events. “We’re both animal lovers and enjoy supporting local shelters”, says Janet. “Community is important to us.”As for the future, Clayton is passionate about continuing to serve his community and expand his services, always driven by the satisfaction of providing essential water solutions to both residential and commercial clients. His dedication is reflected in the glowing reviews from customers who appreciate the personal touch and expertise that Saur Water Well Service brings to each project.Looking ahead, Clayton remains enthusiastic about new technologies and approaches that can enhance water well management and sustainability. His dedication to both his craft and his community ensures that Saur Water Well Service will remain a trusted name in the water well industry for years to come.With a solid foundation built on passion, community commitment, and technical expertise, Clayton Saur and his team are geared up to address the evolving needs of the Bulverde-Spring Branch and surrounding areas, ensuring that every client, whether residential or commercial, receives the highest level of service and support.Moreover, the company cherishes its customer relationships, as reflected in their 45 five-star reviews. “Reading our client feedback is incredibly rewarding. It not only makes us proud but also helps us grow and improve ourservices,”Janetnotes.Thepositivereviewsunderscore their commitment to quality and customer satisfaction, hallmarks of their business philosophy.John Baxley sent in a Google review that says, “Saur Water Well Service is the best well service in the whole Comal County, TX area. I have used others in the past that were adequate, but Clayton and his crew go above and beyond in every aspect. They will explain to you what your well needs are, how it will be fixed and more important, when it will be serviced. Their fees are fair and reasonable. If you’re having water problems, call them today and get your well-fixed tomorrow. I am posting this as a 16-year community well maintenance person, so I’ve seen it all and so has Saur’s crew.”Another Google review sent by Charles Hardy says, “Wow. Awesome group. After having another local well company tell us that we needed to drill a new well and promising ( but failing for 8 weeks) to come out to pull pipe on our existing well. I called Saur and that responded by showing up within seven days to help out. Although I asked them to pull the pipe, instead Clayton decided to check our electrical. No new well needed. They fixed it on the spot, saving us $30-$40,000 to drill a new well. Thanks to Janet and Clayton for a job well done for our family. We have a new well servicing company.”The company slogan, “Choose Well, Choose Us,” encapsulates their promise of quality and reliability, both in services and in community engagement. This slogan is a testament to their dedication to excellence and integrity in all aspects of their operations.In sum, Saur Water Well Service does more than provide water well services; they build relationships and foster community growth and sustainability. Their passion for their work and their commitment to the community are deeply interwoven into their business ethics making them not just a service provider but a valuable community ally.Saur Water Well ServicesServing Spring Branch & Surrounding Areas(830) 885-5633 - Text (830) 237-9866www.saurwaterwell.comNovember 2024www.bsbhighlights.com9